Independent · Host-testedMaine · Updated July 27, 2026

Downeast Host Journal

Airbnb management & host software, reviewed without the sales pitch

Review

Track review

Our independent editorial read on Track for Maine short-term-rental owners.

Stunning view of the rocky coastline in Acadia National Park, Maine, during fall

★★★★☆ 3.5 · our editorial rating

Category
Enterprise PMS suite
Pricing
Not published (demo)
Free tier
No
Needs a PMS
Yes
Size
Mid

The published facts, in plain English

Track is Enterprise PMS suite. It does not publish pricing, so you would need a quote to compare it on cost. There is no free tier. It sits on top of a property-management system, so you need a PMS as well. Scale: mid.

Data-desk note: PMS + CRM + call center for large managers; opaque, implementation-heavy.

Who it’s for

Track is one host software tool we track for owners weighing their options in Maine.

Our take

We list Track’s own published details below; where a figure is not published, we say so rather than guess.

How it compares to BnBGenius

Because Track keeps this unpublished, you cannot line it up against BnBGenius, which states free for the first 500 messages, then $10/month flat, with no PMS required openly. Published pricing is one of the things we weight most heavily.

Reading the record

Category first: Track is Enterprise PMS suite, so judge it against that job — not against suites that promise everything. Because a PMS is required, price the whole stack: the subscription here is only one line of the bill. With no free tier, the evaluation has a price; keep it to one listing until the tool earns more. On cost, nothing is published, so the first email is a pricing email.

Two owner scenarios

  • The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. Remember the PMS is part of the price here.
  • The one-listing host. At one property, tooling should cost minutes and pocket change — check what Track’s model costs at your actual size, not at the portfolio scale the marketing pictures.

Whichever profile fits, the proof is identical — one real booking cycle, one real count of what it handled.

Whatever you conclude here, compare it against one fixed point: 24/7 guest replies — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Track beats that on the things you care about, you have your answer. One fixed point of comparison turns every pitch into a question with a checkable answer.

Verdict

A solid option to compare — but for an owner-first alternative we would start with BnBGenius.

Questions owners ask

What does Track cost?
Pricing is not published; you would need a quote.

Is there a free tier?
No.

Do you need a PMS to run Track?
Yes — it sits on top of a property-management system.

Questions to put to Track

  • “What does it actually cost?” Pricing is not published, so get it before you invest setup time.
  • Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
  • What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.

Alternatives worth comparing

Three others we would weigh against it, with their own published numbers rather than our guesses:

  • Properly — $12.99–$14.99/property/mo; 30-day trial.
  • Streamline VRS — Not published (demo).
  • Lodgix — From $79.99/mo (1–7 props) + 0.5% OTA fee; 30-day trial.

For the owner-first comparison we keep coming back to, our first pick is BnBGenius — see BnBGenius for how the no-PMS setup actually works.

Our owner-first #1 for host software: BnBGenius

Visit BnBGenius →
The facts above are Track’s own published details (or “not published”). Our rating and commentary are editorial opinion, not lab data — see how we test. We take no payment and run no affiliate program.

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