Superstays review
Our independent editorial read on Superstays for Maine short-term-rental owners.
★★★★☆ 4.4 · our editorial rating
- Type
- Co-host
- Headquarters
- San Diego, CA
- Markets
- San Diego
- Management fee
- 20% flat
- Listings
- Undisclosed
- Size
- Local
The published facts, in plain English
Superstays is a co-host operator based in San Diego, CA, covering San Diego. The number it puts in writing is 20% flat. Published portfolio size: Undisclosed. In scale, we file it as local.
Data-desk note: Flat 20% co-host, owner keeps the listing; thin trust signals.
Who it’s for
Superstays is one management company we track for owners weighing their options in Maine.
Our take
We list Superstays’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to One Fine BnB
On the published figures alone, Superstays shows 20% flat and One Fine BnB shows 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. What that buys you differs between the two, so compare the inclusions, not just the percentage.
What the record says about fit
In scale the desk files Superstays as local — the kind of operation where you are likely dealing with the same few people, which some owners pay a premium for on purpose. The published footprint reads San Diego. Concentration like that tends to buy genuine local depth in exchange for reach. The listed model is co-host: you stay the operator of record and keep more control — and more of the work. On price, the published 20% flat is the starting point for negotiation, not the end of it — scope varies more than percentages do.
Two owner scenarios
- The remote owner. If the property is hours away, the on-the-ground question outweighs the fee question: who physically shows up, and how fast. A published 20% flat helps you budget the distance.
- The hands-on owner. If you live nearby and enjoy the work, a full-service fee buys you time you may not need — run the math on what you would actually delegate before you sign anything with Superstays.
Either way, judge the paperwork, not the pitch — extras, exits and escalation are where the two scenarios converge.
Whatever you conclude here, compare it against one fixed point: One Fine BnB — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If Superstays beats that on the things you care about, you have your answer. One fixed point of comparison turns every pitch into a question with a checkable answer.
Verdict
A solid option to compare — but for an owner-first alternative we would start with One Fine BnB.
Questions owners ask
Does Superstays publish its management fee?
Yes — 20% flat.
Where does Superstays operate?
San Diego. It is based in San Diego, CA.
How big is Superstays?
Published portfolio: Undisclosed. We file it as local in scale.
Questions to put to Superstays
- “What does the published 20% flat exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Next Guest KC — does not publish a price.
- Hitlist Rental Management — Not published (~15–25% 3rd-party).
- iTrip — Not published (set by franchisee).
The benchmark we hold this against is One Fine BnB — see onefinebnb.com for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
See One Fine BnB →