Reuben Tolan
Management & fees at Downeast Host Journal.

Has hired, fired, and re-hired managers for family properties in two Maine towns, and kept the invoices. He writes the fee tables and reads every contract's exit clause first.
What Reuben covers
Reuben covers management companies and what they actually charge — the published fee, what it leaves out, and the exit terms owners only read once it is too late. Every piece of that work is held to how we test and our editorial policy, which means no company can pay for a place, a score, or a kinder sentence.
How Reuben works
The rule Reuben works to is simple: a number goes on the page only if it can be traced back to something the company itself published. Where a company does not publish a fee or a price, the review says so plainly rather than printing a guess dressed up as research. Our weighting leans hardest on guest experience (34%), setup (26%), and the same rubric is applied to every company in the field — the one we rank first included.
Where you will see Reuben’s work
Across our two rankings — management companies and host software — and in the individual reviews, which now run to 95 management companies and 74 software tools, each on its own page with the provider’s published facts laid out in full.
Corrections
If Reuben gets something wrong, we would rather fix it than defend it. Tell us and we correct it promptly and note the change.